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Frequently Asked Questions

Got questions about River Bend Materials? We’re here to help.

What is your service area?
River Bend Materials delivers within an approximately 75-mile radius from our Chattanooga yard.
How are your crews trained?
We train and certify all our operators in-house, so they are prepared to safely deliver materials to your jobsite. We hold regular training sessions on safety for all employees and offer a safety incentive benefit program for our stockers and warehousemen.
What type of fleet do you have?
River Bend’s fleet of vehicles includes a variety of flatbed trucks, boom trucks (for multi-story projects), semi-tractors with trailers, portable forklifts, and pickups.
Is delivery service available near me?
Our delivery fleet is dispatched from our Amnicola Road yard in Chattanooga, TN. So, if you’re a SE Tennessee construction pro, chances are there is a truck near you! Learn more about our delivery service.
Do you offer before- and after-hours and weekend delivery?
Yes, and River Bend Materials offers weekend stocking service too. Learn more about our delivery service.
Do you offer commercial deliveries?
River Bend Materials offers a wide variety of commercial delivery options. We can deliver your materials using walk-ups, walk-downs, elevator roll-ins, buck hoist, and high-rise cranes.
Do you perform site inspections?
Yes. We regularly perform pre- and post-delivery inspections of jobsites to check safety, stocking conditions, equipment, and quality control.
Does River Bend deliver to residential sites?
Yes. River Bend Materials delivers building materials and supplies to residential job sites. We can also perform on-site delivery access evaluations.
Can you do a walk-up, walk-down, or hand-up at a residential site?
Yes, for a small additional charge.
Can you special order a product for me?
Yes. River Bend Materials can special order a variety of tools and fasteners as well many other construction supplies. If you need an item that you don’t see at our yard or on our website, let us know and we’ll help get it for you.
Can you help me with my product warranty?
Absolutely! Our expert staff is happy to assist you with manufacturer warranty issues and manufacturer representation when necessary. At River Bend Materials, we want you to be completely satisfied with your purchases, and our service.
What types of steel framing do you carry?
River Bend stocks 25 gauge to 16 gauge steel framing in a variety of lengths. We also offer full manufacturer support for all technical and engineering aspects of our steel framing and accessories.
Is River Bend Materials OSHA compliant?
Yes. We believe nothing is so important that it can’t be done safely. River Bend Materials is committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular jobsite visits to check for crew compliance.
Can I pick up an order myself at a yard?
Absolutely! Customers can call orders in advance, or they can visit our showroom and speak directly with an employee about specific needs.

Need to talk to an expert to help with your next project?

Experienced and helpful customer service representatives are standing by ready to help.